Cancellation policy

Subscription and Order Cancellation Policy
You may cancel your coffee subscription at any time. Cancellation stops future subscription orders and charges. To cancel, use the subscription management option available to you or contact us at support@calleochocoffeeco.com.

You may request to cancel an individual order before it enters processing or production. Once an order has entered processing or production, including roasting or packing, or has shipped, it cannot be canceled. Canceling a subscription does not cancel an order that has already entered processing or production. If there is a problem with an order, please contact us at support@calleochocoffeeco.com.